Privacy Policy
Last updated: August 7, 2026
Sang Moon Bakehouse ("we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect through our website, how we use it, and the choices you have. By using this website, you agree to the practices described below.
Information We Collect
We collect information in two ways:
- Information you provide: When you contact us or place an order, you may give us your name, email address, phone number, and any details you include in your message or order.
- Information collected automatically: Like most websites, we automatically collect limited technical data such as your browser type, device, general location (city/region), pages visited, and referring links. This is done through cookies and analytics tools.
Update preferences
When you save update preferences, we store your email, optional name and mobile number, selected interests, choices and the time and source of that choice in our website database. An order-updates-only choice is excluded from promotional email lists and does not stop necessary messages about an order you place. Text alerts are not available yet; supplying a phone number is not consent to promotional texts. We will offer a separate opt-in on our website or by email when available. Gluten-free/low-carb interest details are kept separately for those availability updates. Older signup records may lack detailed consent metadata; we do not treat them as text opt-ins. Contact [email protected] to request preference assistance or removal.
How We Use Your Information
- To respond to your inquiries and fulfill your orders
- To communicate with you about your order or pickup
- To improve our website and understand how visitors use it
- To comply with legal obligations
Cookies & Analytics
We use Google Analytics to understand website traffic and improve our content. Google Analytics uses cookies to collect anonymous usage data. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on, or by adjusting your browser's cookie settings. We do not sell your personal information.
How We Share Information
We do not sell, rent, or trade your personal information. We may share information only with trusted service providers who help us operate our website and business (such as hosting and analytics providers), or when required by law.
Data Security
We take reasonable measures to protect your information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Your Rights
Depending on where you live, you may have the right to access, correct, or request deletion of your personal information. Texas residents and residents of other states may have specific privacy rights. To make a request, contact us using the details below and we will respond as required by applicable law.
Children's Privacy
Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date.
Contact Us
If you have questions about this Privacy Policy or your information, please contact us:
- Email: [email protected]
- Location: Lakeside Neighborhood · Flower Mound, TX 75022